As a safety measure, we will apply for advance reservations (first come, first served basis) to prevent the spread of COVID-19 infection and avoid congestion due to customer concentration and minimize line formation. Please wear a mask when you come to the venue.
・Advance reservation application (first come, first served) does not guarantee the purchase of the products to be sold. Please note that stockouts may occur depending on the situation on the day.
・Purchases for resale purposes are not allowed.
[Advance reservation application (first come, first served) method]
For customers who wish to enter from December 4 (Friday) to December 6 (Sunday), 2020, advance reservations will be accepted (first come, first served) for those who wish to enter through the ticket sales service "LivePocket-Ticket-(Live Pocket)".
※Depending on the congestion situation on the day, day tickets may be sold at the venue store on the day. In that case, the announcement will be made on the official website of the exhibition on the day (https://art.parco.jp/).
<Reservation application fee> 600 yen (tax included) ※Novelty will be presented upon entry ※Admission free for up to one pre-school child
<Reservation application period> From 12:00 on November 26, 2020 (Thursday) to 23:59 on the day before admission.
<Business hours on the day> 10:00〜21:00
・On the first day of accepting reservation applications, it is expected that access will be concentrated and that lines will be difficult to connect. Thank you for your cooperation so that you can use it at a different date and time.
・You can apply (one time only) only for one time per person.
・If multiple applications are discovered, all will be invalid.
[Flow after the first-come-first-served reservation is confirmed]
・If you have confirmed, you will receive a "QR code entry ticket" from the URL described in the reservation confirmation e-mail, and present the screen with the QR code displayed or a paper printed with the QR code on the day .
・Before entering, you will be required to authenticate your admission ticket (read QR code) and verify your identity, so be sure to bring your admission ticket and ID card. If authentication is not possible, we will check the application information with your ID card to confirm your identity.
<Example of ID> Those whose name can be confirmed (driver's license, insurance card, student ID, etc.)
※No copy is allowed, only the original is valid.
※Commuter passes, transportation IC cards, cash cards, and credit cards are invalid.
<Meeting time> On the day of the event, please gather 5 minutes before the admission time indicated on the admission ticket.
<Residence time> With this ticket, the store stay time will be 30 minutes. ＊It does not include the time of the standby column.
[Notes]
※This ticket is a ticket that can be lined up at the end of the waiting line. It is not a ticket that can be entered at the stated time. Also, please note that this exhibition will not be re-entered.
※You can purchase up to two tickets with one application.
※Distribution of purchase tickets for WEB tickets is not possible. If you have a companion, please be sure to enter the venue at the same time.
※Please come to "Sendai Parco Main Building 6F Exhibition Hall Space 6 (end of waiting line)" if the admission time is 5 minutes before the admission time for the slots other than the admission information frame.
※Opening time (10:00) For customers who have reserved the admission information frame, please come to "Sendai Parco Main Building 6F Exhibition Hall Space 6 (end of waiting line)" after opening.
※If you do not come within 10 minutes from the admission guide time, it may be canceled and you may not be able to enter the store. Please note that if you are late for the admission time (within 10 minutes from the admission time), it may take some time before admission.
※Depending on the congestion situation in the hall, you may have to wait for admission.
※Only the date and admission time indicated on the admission ticket are valid.
※We will not be able to change the admission date or admission time for your convenience.
※We will not be able to reissue admission tickets.
※Admission tickets are attached to one ticket and are valid only once per registered user listed on the ticket.
※Please note that the QR code for the entrance ticket can only be used once.
※If the ticket cannot be displayed at the time of admission or it is extremely difficult to read and authenticate, you may not be able to enter the store.
※If the mobile phone (smartphone) is lost, damaged, lost data, or deleted the application that issued the entry ticket, the entry ticket cannot be reissued.
※If the shop or facility is closed or business hours are changed due to unavoidable circumstances such as natural disasters, epidemics, or accidental accidents, the relevant entry ticket will be invalidated and will be refunded. It is not possible to issue an alternative ticket for another date. Please note that we cannot guarantee the expenses (transportation expenses, accommodation expenses, etc.) related to the visit in that case.
