PARCO FACTORY IKEBUKURO

Apologies for selling prices and information on refunds

Apologies for selling prices and information on refunds

There was an error in the price of the products sold in this exhibition.

The original selling price was 1,320 yen (tax included), but it turned out that it was mistakenly sold for 1,650 yen (tax included).

 

We deeply apologize for any inconvenience caused to our customers.

Therefore, we would like to refund the overcharged 330 yen to the target customer.

 

 

【Refundable customers】

・Date of purchase: December 19 - 20, 2025 AM

・Target products: Major (Morita Deere & Co. Iwai Center)

・Amount of refund: Over-charged 330 yen (tax included)

・Error information: Right: 1,320 yen Mistake: 1,650 yen

 

 

[Refund method]
We will refund you in cash by registered mail.

 

 

【Information on refund procedure】
For the procedure, please contact us with the following information by [January 12, 2026].

 

Details to be contacted

・Name
・Refund address (registered mail address)
・Purchase information (receipt, date and time of purchase, same accounting product)
  Customers who have a receipt/receipt → Please attach an image to your email.

  Customers who do not have a receipt/receipt → Please include the date and time of purchase and the items of the same accounting in the text of the email.

 

※The personal information you provide will not be used for any purpose other than refunds in this case, and will be destroyed appropriately after the response is completed.

 

 

Contact information

Please contact us for refunds and inquiries from the following.

museum@parco.jp

 

 

We deeply apologize for any inconvenience this may cause to our customers.
In the future, we will work to strengthen our management system to prevent such a situation. Thank you very much for your understanding.

Apologies for selling prices and information on refunds

 

 

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