Admission from September 1 (Wednesday) to September 5 (Sunday), 2021 will be required to make advance reservations for infectious diseases and avoid congestion.
For details on the reservation method and precautions, please check the following.
If you have not registered as a member to "LivePocket", you will not be able to select the number of tickets and you will not be able to make a reservation. Please register as a member.
In order to prevent the spread of COVID-19 infection and minimize congestion due to the concentration of customers, we will implement entry restrictions on each time of day by pre-ordering (first-come, first-served basis) as a safety measure. Please wear a mask when you visit. In addition, the staff will check the temperature before entering. Depending on the temperature measurement results, you may not be able to enter, so please understand it.
・Advance reservation application (first-come, first-served basis) does not guarantee the purchase of the products to be sold. Please note that some items may be out of stock depending on the situation on the day.
・We do not accept purchases for resale purposes.
【Advance reservation application (first come first served) method】
For customers who wish to enter from September 1 (Wed) to September 5 (Sun), 2021, we will accept advance reservations (first come, first served) for those who wish to enter through the ticket sales service "LivePocket-Ticket-(Live Pocket)".
<Reservation application fee> ¥500 (tax included) ※Children under elementary school age can be accompanied by up to one person per guardian.
<Reservation application period> From 12:00 on July 31, 2021 to 19:00 on the target day
<Business hours of the day> 11:00〜20:00 ※Entry until 30 minutes before closing ※Business hours are subject to change depending on the situation.
・You can apply only for one time per person per day (only once).
・If multiple applications are discovered, all will be invalidated.
・If you purchase tickets on the day of the event, please check the admission time of the ticket carefully before purchasing. Please note that if you purchase a ticket that has passed the guidance time, you will not be able to enter.
[Flow after the first-come-first-served reservation is confirmed]
・If confirmed, you will receive a "QR code entry ticket" from the URL described in the reservation confirmation e-mail, and present the screen with the QR code displayed or the paper printed with the QR code on the day.
・Before entering, you will be required to authenticate your admission ticket (QR code reading) and verify your identity, so be sure to bring your admission ticket and ID card. If authentication is not possible, we will check the application information and ID card to confirm the identity of the person.
<Example of ID card> You can confirm your name (driver's license, insurance card, student ID card, etc.)
※Commuter passes, transportation IC cards, cash cards, and credit cards are invalid.
<Meeting time> On the day, please gather 5 minutes before the admission information time indicated on the admission ticket.
<Time of stay> This ticket will allow you to stay at the store for 30 minutes.
※It does not include the time of the standby column.
[Notes]
※This ticket is a ticket that can be lined up at the end of the waiting line. It is not a ticket that can be entered at the time indicated. Please note that this exhibition will not be re-entered.
※With one application, you can purchase up to 2 tickets.
※Distribution of WEB tickets is not allowed.
※Please come to "Shibuya Parco B1F GALLERY X-mae (at the end of the waiting line)" if it is 5 minutes before the admission time for admission.
※Opening hours (11:00) Customers who have reserved admission slots should come to Shibuya Parco B1F GALLERY X-mae (the end of waiting line) after opening.
※If you do not arrive within 10 minutes from the admission information time, it may be canceled and you may not be able to enter the store. In addition, guests arriving late in the admission information time (within 10 minutes from the admission information time) may take some time to enter.
※Depending on the congestion situation in the hall, you may have to wait for admission.
※Only the date and admission time indicated on the admission ticket are valid.
※We cannot change the date and time of entry due to customer convenience.
※Tickets cannot be reissued.
※Admission tickets are limited to one ticket, and are valid only once for one registrant listed on the ticket.
※Please note that QR codes for admission tickets can only be used once, so please handle them.
※If the ticket cannot be displayed at the time of admission or it is extremely difficult to read and authenticate, you may not be able to enter the store.
※If the mobile phone (smartphone) is lost, damaged, data loss, or the application that has issued the admission ticket is deleted, the admission ticket cannot be reissued.
※If the shop or facility is closed or business hours are changed due to unavoidable circumstances such as natural disasters, epidemics, or accidental accidents, the applicable admission ticket will be invalidated and refund will be made. It is not possible to issue alternative tickets on other dates. Please note that we cannot guarantee the expenses (transportation expenses, accommodation expenses, etc.) related to the visit in that case.
